Watch My Diamonds
4,8 de 5 estrellas | Valoraciones: 664
Valoraciones en detalle
| 4,8 | Envío |
|---|---|
| 4,8 | Descripción |
| 4,9 | Comunicación |
Esto es lo que opinan los compradores de este comerciante
Hace más de 30 días
Valoración de Koraphat M. el 19. febrero 2024
Rolex ...
El comprador recomienda a este comerciante
Comentario del comerciante:
Thank you for sharing your feedback with us! We apologize for any inconvenience caused by the delay in reaching you due to customs clearance processes. Although these circumstances are beyond our control, we regret any frustration you experienced. We're pleased to know that overall, you are satisfied with your purchase and recognize the quality of our products and service. Your satisfaction is important to us, and we're committed to improving our processes to enhance your experience. We are looking forward to do more business with you in the future! Thank you for choosing us =)
Valoración de Ola W. el 07. enero 2024
Cartier ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Thai N. el 12. marzo 2023
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Good
Pedido no completado
Valoración de Pablo P. el 19. enero 2023
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Pedido no completado
Valoración de Marco B. el 20. diciembre 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de hendrik r. el 30. octubre 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Horloge besteld maar niet binnen de gestelde termijn gekregen jammer want het zou een kado zijn. Gelukkig is alles goed opgelost door chrono en de dealer. Ik kan de trust check out aanbevelen scheelt veel zorgen.
Valoración de ming l. el 08. octubre 2022
Cartier ...
El comprador recomienda a este comerciante
Comentario del comprador:
Super responsive, quality merchandise, hope to do business again.
Valoración de Luke L. el 11. julio 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Trusted dealer
Valoración de CARLOS L. el 20. junio 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Ben M. el 11. junio 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de TAKASHI M. el 20. mayo 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
スムーズに対応してもらい感謝していますが、 GWもあり購入から商品受取までが少し時間がかかってしまいました。 連絡はこまめにいただきましてありがとうございました。
Comentario del comerciante:
We are glad that you love your watch! =)
Valoración de Frank R. el 29. marzo 2022
Omega ...
Comentario del comprador:
The watch took two weeks to ship.
Comentario del comerciante:
Hello Dear Buyer, We sincerely apologize that due to customs processing delays your order came late. We hope you love your watch and will enjoy it for many many years =)
Valoración de Jorge G. el 15. marzo 2022
Tudor ...
El comprador recomienda a este comerciante
Comentario del comprador:
Love the watch, would just suggest more timely communication from Watch My Diamonds. Received the watch as posted and shipped with the upmost care, but the lack of communication from them was unsettling given the amount of the purchase. Although the reply time was good when messaged, Watch My Diamonds didn't confirm the purchase or delivery date until nine days after the purchase when they sent tracking details. During that time I did receive a message from Chrono24 saying the seller has not sent the item yet, and they had asked them to message regarding the delay. Delivery time was 2-6 days according to the post although they did mention on a message prior to purchase that delivery time would be 7-10 days.
Comentario del comerciante:
Thank you so much for your feedback! =) We are happy to hear that you loved your purchase. We see in the conversation that our customer representatives did let you know that the delivery would take 7-10 business days and they did message you when the package was finally coming to your location. But we will definitely pass your feedback to the management, so they could schedule more frequent updates in regards to the shipping =)
Valoración de Henri el 11. marzo 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Silvia O. el 10. marzo 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Joseph C. el 25. febrero 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Different reference watch than advertised.
Comentario del comerciante:
We see that there was a mistake in the model number of the listing. Even though 16014 and 16030 feature exactly the same movement and the only difference is that 16014 originally had white gold bezel versus 16030 having stainless steel, we absolutely understand your concern. We would like to offer again our sincerest apologies for the inaccurate information displayed on the listing. We have updated the information now and will ensure this does not repeat itself. Our customers’ happiness is our top priority. Our offer to exchange the watch for the exact same one, with the correct model number still stands open. Your review is really valuable to our business and we are thankful that regardless of this small misunderstanding you still recommend us =)
Valoración de Steve M. el 14. febrero 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Lieferung verzögert, wurde erst nach Wiederaufforderung über Chrono24 versendet. Uhr leicht überteuert, Uhrwerk benötigt eine Generalüberholung
Comentario del comerciante:
Hello Dear Buyer, We are sorry to hear that you've experienced delays during shipment. Your order has been shipped out within 4 business days after payment, successfully passing quality control inspection that makes sure the watch is without scratches and all the diamonds are securely tightened in. Our company's main goal to have happy customers. If by any reason the watch did not meet your expectations, please do not hesitate to reach out within your return period, as we provide free returns for the whole amount no questions asked! =)
Valoración de Sohail Alim el 10. enero 2022
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Thanks to Watch My Diamonds, I now own my first Rolex. The watch is exactly as advertised and in superb condition. Even the box is in very good condition. I did however feel the communication from the vendor could have been better and at most times I felt pretty insignificant, considering that it's only an $8,000 purchase because of the attitude of the vendor and I did not get the support I was expecting. However, they were pretty responsive (just not that helpful). But the key question: are they genuine and would I buy from them again. I found them to be genuine and I will definitely look forward to buying my next watch from them again.
Comentario del comerciante:
Thank you for taking time to write us a review! We appreciate your words and very sorry that there were some delays with the payment process, changing address and verification. We were doing our best to speed up that process with chrono24 and get your order on time! =) Enjoy it for many many years! =)
Valoración de Thai N. el 13. diciembre 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Very good dealer, highly recommended.
Comentario del comerciante:
Thank you so much for doing business with us! =)
Valoración de Andrew R. el 07. diciembre 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Jason G. el 06. diciembre 2021
Breitling ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Chris W. el 18. octubre 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
The picture of the watch I wanted was a stock photo, and the seller would only send me pictures after I had competed the order (I took a gamble - luckily I was happy with what I got). It sometimes took two or three days to hear back when I had a question - it seems like this vendor observes every Jewish holiday (and there are many). But they were always polite and helpful! Shipping was quick and they were very helpful when I needed to change the delivery address. Overall I’m very pleased with the watch and customer service.
Comentario del comerciante:
Thank you so much for your review! =) We appreciate your honesty and glad that you loved your purchase.
Valoración de Kyle D. el 20. septiembre 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
It was surprising when the receipt was $8064. And the charge on CC $8145. A little $80.00 charge nobody can tell me a satisfactory answer. But dealer is totally legitimate the watches are pristine condition, looks new, accurate discription and photos. Great communication. If you want a luxury watch at a fantastic price than you better Watch Your Diamonds. I will definitely be coming back. Thanks
Valoración de Christian T. el 01. septiembre 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
The comunication with the dealer was fast and very cooperative. Unfortunately the watch took over 3 weeks until it arived in my hands
Comentario del comerciante:
Thank you so much for recommending us and doing business with our company. Once again, we want to apologize on FedEx behalf for the delay. Hopefully it will not happen again in the future. Please enjoy your beautiful watch in good health and stay safe!
Valoración de Markus el 03. julio 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Die Uhr entsprach nicht ganz der Beschreibung. Der Händler war sehr kooperativ und hat die Uhr zurückgenommen. Sehr schnelle und freundliche Kommunikation.
Valoración de Jannett P. el 03. junio 2021
Cartier ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you so much for doing business with us! =)
Valoración de Matthias K. el 05. abril 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Alles super
Pedido no completado
Valoración de M el 27. marzo 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Sam H. el 23. marzo 2021
Cartier ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Valoración de Noel P. el 11. marzo 2021
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
Took a while to get confirmation of shipment
Comentario del comprador:
The watch I bought, in a good condition as I expected, but the thing is that the dials colour is a little more fade than the photos. In the pictures looked more fresh and exact the blue colour I wanted. But it’s not a big problem. A little bit disappointed with the shipping process, taking an age and losing in communication. I have provided all my info but they could not reach me. That’s got on my nerves.. Overall I am satisfied with what I got and I think the dealer is doing a good job and knowing what they are selling.