Hoffman Time
4,7 de 5 estrellas | Valoraciones: 737
Valoraciones en detalle
| 4,8 | Envío |
|---|---|
| 4,8 | Descripción |
| 4,6 | Comunicación |
Esto es lo que opinan los compradores de este comerciante
Hace más de 30 días
Pedido no completado
Valoración de Serban C. el 29. enero 2024
Casio ...
Comentario del comerciante:
thank you for your feedback. it was an honest mistake.
Valoración de Nelson C. el 03. mayo 2022
Longines ...
Comentario del comprador:
The watch never worked since I got it out of the box. I returned the item with a great help from Chrono Support but was charged for restocking fee. Seller (Hoffman Time) didn’t even offer to replace the item and refused to do so when I requested to them directly and was NASTY during the conversation. They did offer to have it sent back to the manufacturer but I was not comfortable of how the process works. Basically, the seller wants me to lie about how I got the watch in order for the manufacturer to fix it. Unfortunately, I lost money with this experience.
Comentario del comerciante:
I THANK YOU GOT YOUR FEEDBACK , BUT CHRONO AND I CAME TO THE CONCLUSION THA T THE WATCH WAS WORKING WHEN YOU RECIEVED IT. WE OFFERED TO HELP WITH A SERVICING BUT YOU WERE NOT HAPPY WITH THAT. A FEE WAS CHARED (APPROVED BY CHRONO) TO RESTORE THE WATCH BACK TO ORIGINAL. WE APOLOGIZE THAT YOU WERE DID NOT HAVE A GOOD EXPERIENCE BUT WILL WORK ON IMPROVING,
Valoración de luca g. el 07. junio 2021
Longines ...
Comentario del comprador:
I had to pay extra fees at the costumes because the seller declared a lower price (I have papers who prove this) even if I had no fault about it. Besides I got an empty warranty card (not filled and signed) and the seller told me to do it by myself and stick a sticker I didn't find in the whole box. Very disappointing. Chrono24 assistance was not helpful at all.
Comentario del comerciante:
THANK YOU FOR YOUR FEEDBACK. PLEASE CONTACT US AND WE WILL BE GLAD TO HELP. THANK YOU
Pedido no completado
Valoración de ILARIO POGGESI A. el 14. julio 2020
Luminox ...
Comentario del comprador:
L'orologio ordinato e pagato non era disponibile. Tempo perso!
Comentario del comerciante:
We apologize that the item was out in stock.
Pedido no completado
Valoración de Philipp Z. el 23. junio 2020
Luminox ...
Comentario del comprador:
Angegebene Lieferzeit entsprach nicht der tatsächlichen.
Comentario del comerciante:
we apologize our order was delayed.
Comentario del comprador:
Dupa ce am comandat produsul expus si-au dat seama ca nu au pe stoc acel model. Asta mi se pare inacceptabil, plus ca am avut blocata o suma importanta de bani pentru o perioada...