Collectors Huntington

Trusted Seller
Este vendedor dispone de una tienda en la que podrá ver sus relojes.
Recomendado por otros comerciantes de Chrono24: 1
Relojes vendidos con Protección al Comprador: 2417

4,8 de 5 estrellas  |  Valoraciones: 1711

Valoraciones en detalle 

 4,9 Envío
 4,7 Descripción
 4,8 Comunicación
95% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Hace más de 30 días

Pedido no completado

Valoración de John M. el 31. julio 2023


Rolex ...

Comunicación

Comentario del comprador:

He lied for he reason it was not available. He had an in house buyer. That as well as two more waiting in the wings to purchase it direct .

Comentario del comerciante:

Hi John: As mentioned, I advised in writing not confirm an order for this blue oysterquartz as I had an incoming wire, coupled with 3 separate people trying to purchase the Rolex. We also sent via email proof of the wire confirmation prior to your acceptance, but instead we are left with a bare bones review from you. We strive to provide a sale to every customer who inquires, but the inventory moves even faster than we expect; someone saw a great deal and took an opportunity to make an acquisition, it happens! Please keep in touch! -Richard Allen Collectors H

Valoración de Kin Ming L. el 30. noviembre 2022


Rolex ...

Envío
Descripción
Comunicación

Comentario del comprador:

False descriptions. Not recommended.

Comentario del comerciante:

Thank you for the review. As mentioned we offered a refund due to the screw being scratched, but you elected to keep the Hulk. We thank you for your purchase.

Pedido no completado

Valoración de Luigi P. el 12. julio 2022


Rolex ...

Comunicación

Comentario del comprador:

Sul inserzioni ha messo un Rolex full set ma in realtà era senza documenti

Comentario del comerciante:

Hi: As kindly advised prior to purchase, this daytona did not have the original card (the price alone indicated as such). Thank you for your inquiry. -Richard Allen

Pedido no completado

Valoración de E el 01. junio 2022


Rolex ...

Comunicación

Comentario del comprador:

I've never had a store in the US that couldn't deliver to Europe. Especially coming from a professional. They accept the order and cancel it after receiving the payment. A lot of time wasted for nothing.

Comentario del comerciante:

Hi: as mentioned due to the current issues abroad, my store decided in an abundance of caution to cancel this order. As mentioned, we offered you the option to input a different address prior to payment, but that option was declined by you, hence your order was declined. Best of luck in your search for a nice daytona and keep in touch. Richard

Pedido no completado

Valoración de RP el 05. enero 2022


Omega ...

Comunicación

Comentario del comprador:

They were non responsive about year of production. However I purchased it anyway. Then they were non responsive about shipping it until I texted and called them, and they said they sold it to someone else on eBay.

Comentario del comerciante:

Hi: Thank you for the review. As mentioned in our messages and phone calls, the Omega did sell. We apologize for not responding to the 4am (our time) txt the day after xmas as expeditiously as you would have liked. We appreciate your interest and best of luck in your search.

Pedido no completado

Valoración de Fabio L. el 29. octubre 2021


Rolex ...

Comunicación

Comentario del comprador:

They cancelled the order after that I paid for NO REASON , they said “we can not insure the parcel to Dubai “ but it’s not true !!! I already bought watches from US and also I dealing with US for business so , I know that it’s NOT TRUE !!! So they just wasted my time ! Really bad attitude

Comentario del comerciante:

Hi: Thank you for the review. Prior to your payment, we advised that we do not ship to the initial shipping address. We recommended you change the address or not proceed with payment. Instead, you chose to pay despite our offer to have chrono24 modify the shipping address. Thereafter, we had to cancel the order because you failed to change the address going against the recommendation of our shop and chrono24. Thank you for considering our Rose Gold GMT.

Valoración de Matt G. el 06. octubre 2021


Rolex ...

Envío
Descripción
Comunicación

Comentario del comprador:

Unfortunately purchased this item advertised as Brand New and Unworn, however when I received the watch, it had scratches on the case and clasp. Checked under a loupe, the clasp had also been polished to make it look "unworn" when it wasn't. The seller did offer a very small partial refund, but its just the fact the item was sold deceitfully and blatantly advertised as brand new when it was used. No apology received showing that the seller knew they had lied on this advert. Be very careful of this sellers sly advertising, not something Chrono24 should be proud of having on their platform. Such a shame.

Pedido no completado

Valoración de T G. el 17. agosto 2021


Omega ...

Comunicación

Comentario del comprador:

They seem to be selling a quartz Seamaster as an automatic. I asked if it was automatic and they said yes. I pointed out that their own model reference was the one for quartz then didn't hear from them again.

Pedido no completado

Valoración de Trong Dong K. el 01. julio 2021


Patek Philippe ...

Comunicación

Comentario del comprador:

When I asked about the product they answered out of focus. When asked again they were silent.

Comentario del comerciante:

Hi: We replied to the inquiry re: the gold buckle picture to your satisfaction, but we never heard back. That is why we cancelled the order as no payment was received.

Pedido no completado

Valoración de Bruno o. el 01. julio 2021


Rolex ...

Comunicación

Comentario del comprador:

He cancel the deal suddenly and I've already paid for the watch. It causes me a problem to solve unnecessary.

Comentario del comerciante:

Hi: As mentioned after 7 days of holding the watch without payment chrono gives us the ability to cancel the order. We elected to do so based upon a lack of payment,

Pedido no completado

Valoración de Taylor P. el 09. junio 2021


Tudor ...

Comunicación

Comentario del comprador:

Paid for the watch immediately via the trusted checkout. A few days later I messaged the seller asking when I could expect the watch to ship. I was then told the watch was already sold on Ebay already and I would be getting a refund. Money is still tied up waiting for a refund, but it has been initiated. Don’t buy from this seller until you have confirmation they have the watch in hand.

Comentario del comerciante:

Hi and thank you again for the input. As mentioned this tudor was sold on our site prior to us receiving your payment. We did offer you a second one for less but that offer was declined by you.

Pedido no completado

Valoración de Dan el 19. abril 2021


Rolex ...

Comunicación

Comentario del comprador:

Extremely dissapointed with the experience. Here is the sequence of events that leave me so disappointed: On Sunday, April 11 I found the exact watch I was looking for. The pictures were good and description was clear so that I felt very comfortable about the watch's condition. I clicked "Buy" at 5:45pm (all times EDT). At 5:51pm I recieved the response from Chrono24 saying my order was submitted to the seller and their average response time is 9 hours. Being a Sunday evening, I didn't expect to hear anything until the next morning. At 8:02pm (just over 2 hours later), I received notice form Chrono24 that the seller "has confirmed reciept of your order. Please transfer the total to the escrow account. You'll find the payment information in your myChrono24 area." On Monday, April 12, I had several questions about the wire instructions and after two conversations with Chrono24's helpful staff, I initiated the wire transfer around noon. At 1:04pm I emailed Chrono24 to say that I had sent the wire and provided them with the reference number. At 4:25pm I recieved and email from Chrono24 stating "This order has been cancelled." Below the reason for cancellation says "This item has already been sold." So now I have wasted a bunch of time doing an international wire transfer that will likely take several days to get returned to me and I don't have the watch. I have no idea how this happened, but I guess the moral of the story is to not get your hopes up until you have your new watch in hand. Or in my case...don't get you're wife's hopes up.

Comentario del comerciante:

Hi: as you know we never received any communication from you until this review. The watch sold our our site with immediate payment well before we even knew of your order. It automatically accepts full price orders here on chrono, and on a Sunday we had a bit of a delay informing you the item was sold. We welcome you to shop for any other items listed at the Huntington location.

Pedido no completado

Valoración de Igor M. el 23. febrero 2021


Rolex ...

Comunicación

Comentario del comprador:

Watch has been sold before I even purchased it. Should of paid attention to his reviews. Definitely avoid this seller.

Comentario del comerciante:

Hi: thank you for the note but as mentioned if a payment takes over a week as per your review infers, sometimes an item will sell to somehow who pays the same day they would like the item. It is unfortunate that you were unable to pay in a timely manner, but we did offer you a similar 116610 for the same price.

Pedido no completado

Valoración de Ron A. el 26. enero 2021


Rolex ...

Comunicación

Comentario del comprador:

Purchased the watched on Tuesday, Notification was sent to the dealer and we requested twice during the week for shipping confirmation, which was never sent. On Friday I called and was told the watch would ship on Monday, six days after we purchased the watch. On Monday we called again for tracking and was told they were closed for MLK day and that they now would ship on Tuesday. At that point we cancelled the order and purchased from a watch dealer in Florida. This dealer can care less about sending anything on time, and after a review of other sales he had made, others were also angry about slow deliveries. This was going to be my second purchase from Chrono24. The first dealer was fast on all counts. Look around and check out reviews before buying. I should have paid attention to some of the complaints.

Comentario del comerciante:

Hi: It was a pleasure speaking to you on the phone on Monday. As mentioned the funds cleared Friday and we were prepared to ship first thing Tuesday morning. Unfortunately, you hung up the phone during the Monday call to advise you of the delay due to the Federal Holiday. We are glad you found the watch you were looking for and please keep in touch for any future needs. Next time when you call kindly leave the profanities out of the call as a luxury item purchase should be an enjoyable one for all!

Pedido no completado

Valoración de AM el 15. diciembre 2020


Rolex ...

Comunicación

Comentario del comprador:

Poor Communication! I paid for the watch, after 4 days, they sold it to someone else and asked me to get in touch with Chrono 24 to let them know.

Comentario del comerciante:

Thanks for the review but as mentioned the credit card got declined initially, and by the time the payment arrived (6 days later), we already advised the 2019 New Rolex Submariner was sold. We did offer this customer a feasible alternative to which we were given a haste response.

Pedido no completado

Valoración de el 07. diciembre 2020


Patek Philippe ...

Comunicación

Comentario del comprador:

Not one to leave reviews, but in this instance it's safe to say communication on the dealer's part leave a lot to be desired.

Comentario del comerciante:

We thank you for inquiring but as mentioned the Patek sold days before your payment was initiated. We appreciate your interest in the Patek and hope to do business in the future.

Pedido no completado

Valoración de Jose B. el 09. noviembre 2020


Rolex ...

Comunicación

Comentario del comprador:

Said he priced the watch “too cheap” and he wouldn’t be able to sell it to me.

Comentario del comerciante:

For our store on Chrono24, sometimes it takes days for payment to be confirmed, but this customer took almost a week to initiate the payment. We did offer this customer another one at the same price to which they declined.

Pedido no completado

Valoración de HIROSHI O. el 28. octubre 2020


Rolex ...

Comunicación

Comentario del comprador:

残念な販売業者でした。

Comentario del comerciante:

Thank you for the feedback but as mentioned we are unable to wait 14 days for payment.

Pedido no completado

Valoración de Center for Women’s Health B. el 13. octubre 2020


Cartier ...

Comunicación

Comentario del comprador:

I purchased this watch from this dealer, and transferred the funds. I waited over a week and they did not ship the watch. After 10 days, I contacted them. They told me that after I purchased the watch, they sold it to someone else. They had not refunded they money - they said Chrono24 had returned their phone call. I contacted Chrono24 and had a response within 2 hours. If they had sold this watch to someone else, they should have contacted me immediately, and told me and refunded the money rather then making me initiate all the transactions. If all seemed very sketchy. Be careful if you purchase to ask them to verify that the watch is currently in stock and available at the time of purchase. BUYER BEWARE!!

Comentario del comerciante:

Thank you for considering one of our watches. We kindly note your recitation of the facts are not accurate as your payment was confirmed on a Saturday (days after the item was purchased by you), but the item was sold locally prior to your payment showing as confirmed. As mentioned, and in your review, chrono does not operate over the weekend, thus the following Monday you were refunded in full and subsequently offered a great price on another watch your inquired on. We would like to extend that offer on the next cartier watch you find on our site and look forward to hearing from you.

Pedido no completado

Valoración de Muhammad M. el 15. septiembre 2020


Rolex ...

Comunicación

Comentario del comprador:

Not friendly very hard

Comentario del comerciante:

Thank you for the review. We are disappointed to see a this review when you offered 30% less than the asking price and we politely declined without comment. We had no other communication with this prospective buyer.

Pedido no completado

Valoración de Hiroyuki N. el 01. septiembre 2020


Rolex ...

Comunicación

Comentario del comprador:

初めてChrono24を利用しました。 注文し決済をした後に、どういう訳か販売店側から突然キャンセルされ購入できませんでした。質問をしても理由は回答いただけませんでした。こういった事象はよくあることなのでしょうか? 大変残念でした。

Comentario del comerciante:

Hi: As mentioned in the messages, the watch sold before you paid. Since payment was not initiated by you for over 5 days, the item was funded and shipped. Thank you for considering one of our time pieces.

Pedido no completado

Valoración de Shae W. el 25. mayo 2020


Zenith ...

Comunicación

Comentario del comprador:

I paid for the watch then they say it’s already sold, it’s 2020 like u can remove a watch in seconds after it sales

Comentario del comerciante:

A gentleman in Europe purchased it 7 minutes before you inquired. We thank you for your interest in this watch.

Pedido no completado

Valoración de PM el 31. marzo 2020


Audemars Piguet ...

Comunicación

Comentario del comprador:

Nous avions trouvé avec le vendeur un accord sur le prix de vente. Les photos sur C24 du vendeur étant de mauvaise qualité, je lui ai demandé des photos complémentaires. Sur ces nouvelles photos, la montre, pour moi n'était pas la même que sur l'annonce. J'ai donc demandé au vendeur des explications plus précises. Comme pourquoi les vis ne sont-elles pas alignées de la même façon, pourquoi le logo est t-il très différemment entre les photos. Avant de me répondre le vendeur a annulé la transaction et m'a demandé de ne plus le contacter. Mauvais commerçant ou pièce douteuse, je n'ai pas de réponse précises. Mais à ce prix, il me semble légitime d'apporter des réponses claires à l'acheteur. Je ne regrette pas que la transaction n’ait pas eu lui. Quand il y a un doute important, mieux vaut ne pas donner suite. Je ne recommande pas ce vendeur.

Comentario del comerciante:

Nothing in this review is accurate except that we chose to cancel his order because we believed he was a scammer as he threatened us many times without cause.

Pedido no completado

Valoración de Manny C. el 28. febrero 2020


Rolex ...

Comunicación

Comentario del comprador:

Bad communication.

Comentario del comerciante:

We had the opportunity to exchange 11 distinct messages and you ultimately cancelled the order. We are unsure of why we received this rating.

Pedido no completado

Valoración de Nilson C. el 27. febrero 2020


Rolex ...

Comunicación

Comentario del comprador:

Payment made but transaction was cancelled by seller due to the item had been sold. I lost 1% of USD 30K due to exchange rate differences (buy/sell : paid/ refund) Buyer pays for seller mistakes. Unbelievable

Comentario del comerciante:

Thanks for the feedback. As previously discussed, due to your method of payment, it took chrono a few days to confirm said payment and by then the Daytona was already sold. We did not charge any cancellation fees and kept you informed throughout the transaction.

Pedido no completado

Valoración de Eric N. el 15. enero 2020


Rolex ...

Comunicación

Comentario del comprador:

Purchased watch and was later informed it was not available ("already sold").

Comentario del comerciante:

As mentioned your payment on chrono was delayed due to no circumstances from our end and the fully stickered GMT Pepsi did sell. Thank you for considering our item.

Valoración de Soo Kwan K. el 02. septiembre 2019


Rolex ...

Envío
Descripción
Comunicación

Comentario del comprador:

카다로그상품과 완전히 다른 상품이왓고 환불도 늦어지고있고.배송비도,자기가.250불을 부담한다고 햇는데 아직 완전히정리가안되고있음

Valoración de STMO el 24. junio 2019


Audemars Piguet ...

Envío
Descripción
Comunicación

Comentario del comprador:

Made several attempts to get a simple invoice without success; seller did not even respond post sale completion.

Comentario del comerciante:

All international shipments come with invoices. That was provided. We request you amend the feedback.