Derby Watch Supply, LLC

Trusted Seller
Relojes vendidos con Protección al Comprador: 87

4,8 de 5 estrellas  |  Valoraciones: 72

Valoraciones en detalle 

 4,9 Envío
 4,8 Descripción
 4,8 Comunicación
97% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Valoración de Kevin D. el 11. abril 2024


Omega Omega Seamaster Diver 300 M 43.5mm Black Ceramic 210.92.44.20.01.002

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Comentario del comprador:

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Comentario del comerciante:

We are happy you are completely satisfied with your order! Enjoy the Omega!

Hace más de 30 días

Valoración de Ian el 19. marzo 2024


Rolex ...

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Comentario del comprador:

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Comentario del comerciante:

We are happy you are completely satisfied with your order! Enjoy the Rolex!

Valoración de Shawn C. el 12. marzo 2024


2023 Omega ...

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Comentario del comprador:

Excellent Transaction.

Valoración de LK el 04. marzo 2024


IWC ...

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Comentario del comprador:

The description and pictures were exactly as the listed. Dealer communication and shipping was great. I highly recommend buying from them.

Comentario del comerciante:

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us and that you found our product description and images to be accurate and representative of the item you received. Providing clear and detailed information is always a top priority for us, so we're delighted that it met your expectations. We also appreciate your kind words regarding our communication and shipping process. Ensuring seamless communication and prompt delivery is essential to us, and we're glad to hear that it contributed to your overall satisfaction with your purchase. Your recommendation means a lot to us, and we're truly grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, Parker Derby

Valoración de John G. el 05. enero 2024


Panerai ...

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Thank you so much for your fantastic review! We greatly appreciate you taking the time to rate our service with a perfect score of 5 stars. Providing excellent customer experiences is our top priority, and we're thrilled to know that we met and exceeded your expectations. Your satisfaction means a lot to us, and we're grateful for your recognition of our efforts. We're constantly striving to deliver exceptional products and services, and your positive feedback motivates us to continue doing so. Your support is invaluable to us, and we're honored to have earned your trust. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your ongoing satisfaction and provide any further assistance you may need. Once again, thank you for your glowing review and for being a valued customer. We look forward to serving you again in the future. Best regards, Parker Derby

Valoración de Thomas P. el 27. diciembre 2023


Breitling ...

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Comentario del comprador:

Had a great experience working with this dealer. Extremely communicative, answered all my questions, and it was an excellent purchasing process. Delivery was fast, and I would highly recommend working with this dealer.

Comentario del comerciante:

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great purchasing process and that our team was able to provide you with excellent communication and answers to all your questions. Fast delivery is always a priority for us, and we're delighted to know that it met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in us. We look forward to serving you again in the future and appreciate your business. Best regards, Parker Derby

Valoración de Donald C. el 11. octubre 2023


2023 Rolex ...

El comprador recomienda a este comerciante

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Comentario del comprador:

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Comentario del comerciante:

Thank you for taking the time to leave a review of our product. We appreciate your feedback and are glad to hear that you rated it 4 out of 5 stars. We understand that sometimes misunderstandings can occur, and we're sorry to hear you misread the title and item description. Our team strives to provide clear and accurate information to ensure a smooth shopping experience for our customers. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you and ensure that you have a positive experience with our products. Thank you again for your review, and we hope to have the opportunity to serve you better in the future. Best regards, Parker Derby Derby Watch Supply

Valoración de Trenton K. el 09. octubre 2023


Panerai ...

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Comentario del comprador:

Parker was very responsive & helpful!

Comentario del comerciante:

Thank you!

Valoración de Jason L. el 17. agosto 2023


Rolex ...

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Comentario del comprador:

Great dealer! I will definitely be using Derby Watch Supply again…great communication and great service. As described.

Comentario del comerciante:

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Derby Watch Supply. Providing excellent communication and service is always our top priority, and we're glad that it reflected in your shopping experience. If you ever have any more watch-related needs in the future, don't hesitate to reach out. We look forward to serving you again!

Pedido no completado

Valoración de John W. el 09. agosto 2023


Breitling ...

El comprador recomienda a este comerciante

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Comentario del comprador:

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Thank you!

Valoración de Eric S. el 31. julio 2023


Rolex ...

El comprador recomienda a este comerciante

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Comentario del comprador:

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Comentario del comerciante:

Thank you so much for your fantastic review! We greatly appreciate you taking the time to rate our service with a perfect score of 5 stars. Providing excellent customer experiences is our top priority, and we're thrilled to know that we met and exceeded your expectations. Your satisfaction means a lot to us, and we're grateful for your recognition of our efforts. We're constantly striving to deliver exceptional products and services, and your positive feedback motivates us to continue doing so. Your support is invaluable to us, and we're honored to have earned your trust. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your ongoing satisfaction and provide any further assistance you may need. Once again, thank you for your glowing review and for being a valued customer. We look forward to serving you again in the future. Best regards, Parker Derby

Valoración de Dimitrios M. el 18. junio 2023


Vacheron Constantin ...

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Comentario del comprador:

The communication with the seller was smooth and the delivery was fast. The issue is that the watch was not in such a mint condition, as the description stated. Especially the mechanical parts. I took it to the authorized Vacheron dealer, who performed an audit and told me that the watch needed maintenance of about $1,500. I have and can submit (to validate my claims) the paperwork for his estimate and the description of the issues (more than 1) he found.

Comentario del comerciante:

Thank you for taking the time to share your feedback regarding your recent purchase. We are pleased to hear that you had a positive experience with our smooth communication and fast delivery. We appreciate your kind words. However, we are sorry to learn that you are not entirely satisfied with the condition of the watch. We want to assure you that we take the accuracy of our product descriptions seriously, and we strive to provide our customers with an honest representation of our items. Upon receiving your review, we immediately investigated the matter and consulted with our watchmaker. According to our internal inspection, which involved a thorough examination of the watch, we found no mechanical issues. Our watchmaker, who is highly skilled and experienced, has confirmed that the watch was in proper working order before it was shipped. In the meantime, we are delighted to hear that you are satisfied with the value you received from the purchase. We always strive to offer competitive prices and quality products to our customers. We appreciate your patience and cooperation in resolving this matter. Rest assured, we are committed to addressing your concerns and ensuring your satisfaction as our valued customer. We look forward to working with you to find a mutually agreeable resolution. Thank you for bringing this issue to our attention. Best regards, Parker Derby President Derby Watch Supply

Valoración de David F. el 06. junio 2023


Ulysse Nardin ...

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Comentario del comerciante:

Thank you so much for your fantastic review! We greatly appreciate you taking the time to rate our service with a perfect score of 5 stars. Providing excellent customer experiences is our top priority, and we're thrilled to know that we met and exceeded your expectations. Your satisfaction means a lot to us, and we're grateful for your recognition of our efforts. We're constantly striving to deliver exceptional products and services, and your positive feedback motivates us to continue doing so. Your support is invaluable to us, and we're honored to have earned your trust. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your ongoing satisfaction and provide any further assistance you may need. Once again, thank you for your glowing review and for being a valued customer. We look forward to serving you again in the future. Best regards, Parker Derby

Valoración de Gary P M. el 30. mayo 2023


Rolex ...

El comprador recomienda a este comerciante

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Comentario del comprador:

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Comentario del comerciante:

Thank you so much for your fantastic review! We greatly appreciate you taking the time to rate our service with a perfect score of 5 stars. Providing excellent customer experiences is our top priority, and we're thrilled to know that we met and exceeded your expectations. Your satisfaction means a lot to us, and we're grateful for your recognition of our efforts. We're constantly striving to deliver exceptional products and services, and your positive feedback motivates us to continue doing so. Your support is invaluable to us, and we're honored to have earned your trust. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your ongoing satisfaction and provide any further assistance you may need. Once again, thank you for your glowing review and for being a valued customer. We look forward to serving you again in the future. Best regards, Parker Derby

Valoración de Frederick M. el 24. mayo 2023


Omega ...

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Comentario del comprador:

Transaction went smoothly. Merchandise as described. Dealer even provided a personal thank you note which was a nice gesture

Comentario del comerciante:

Thank you for taking the time to share your positive feedback with us. We're delighted to hear that your transaction went smoothly and that the merchandise met your expectations. We strive to ensure that our customers have a seamless and satisfying experience, and we're glad we were able to deliver on that for you. Our team takes great pride in providing accurate descriptions of our products to help our customers make informed decisions. We're also thrilled to know that you appreciated the personal thank you note. We believe in going the extra mile to show our gratitude to our customers and make them feel valued. It's heartwarming to hear that this small gesture made a positive impact. Once again, thank you for your kind words and for choosing us for your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Parker Derby Derby Watch Supply

Valoración de Greg P. el 09. mayo 2023


Omega ...

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Comentario del comprador:

Easy smooth transaction. I would buy from this seller again.

Comentario del comerciante:

Greg, We are thrilled to receive your positive review and would like to express our sincere gratitude for your kind words. It brings us great joy to know that your purchasing experience with us was easy and smooth. Your feedback serves as a wonderful motivation for our team, as we constantly strive to provide excellent service to our valued customers like yourself. We are delighted to hear that you would consider buying from us again, and we assure you that we will continue to uphold the same high standards that earned your trust. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We are here to ensure your satisfaction and make your shopping experience a memorable one. Once again, thank you for choosing us as your trusted seller. We genuinely appreciate your support and look forward to serving you again in the future. Warm regards, Parker Derby

Pedido no completado

Valoración de waldo t. el 04. mayo 2023


Panerai ...

El comprador recomienda a este comerciante

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Comentario del comprador:

Vendedor muy amable. Lamentablemente no pude cerrar por problemas de Chrono24 con mi tarjeta de crédito, a pesar que me descontaron el dinero no se pudo cerrar la transacción. Me devolvieron el dinero pero no pude comprar el reloj.

Comentario del comerciante:

Unfortunately Chrono24 would not let the transaction go through, but we thank you for the positive review.

Pedido no completado

Valoración de Kyle D. el 04. mayo 2023


Omega ...

El comprador recomienda a este comerciante

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Comentario del comprador:

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Comentario del comerciante:

Thank you

Valoración de paulo P. el 02. mayo 2023


Breitling ...

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Comentario del comprador:

Great experience overall definitely recommend would do business again

Comentario del comerciante:

Paulo, I wanted to personally thank you for your recent purchase of the Breitling watch from our store. We appreciate your business and are thrilled that you have chosen one of our products to meet your needs. Congratulations on acquiring such a beautiful timepiece. The Breitling is a true classic and we are confident that it will serve you well for years to come. We hope that you enjoy it and wear it in good health. If you have any questions or concerns about your purchase, please do not hesitate to contact us. Our team is always here to help and provide you with the assistance you need. Once again, thank you for choosing our store for your watch needs. We value your business and look forward to serving you again in the future. Best regards, Parker Derby

Pedido no completado

Valoración de Y. S. el 26. abril 2023


Rolex ...

Comunicación

Comentario del comprador:

I ordered a watch and tried to call the dealer multiple times, and all of my calls were ignored and not returned. My messages via the online chat were also ignored. Several days later, after I had made a very large payment, I was told that the watch being advertised was actually not available, and that my order was cancelled. This was a huge waste of time and shows how unreliable the dealer is. The dealer should take more responsibility for their online listings and ensure that any items listed online are available. The dealer tried to blame the online website for listing an unavailable item, when in fact, the dealer is ultimately responsible for deleting unavailable items. I was offered no compensation for this ridiculous experience.

Comentario del comerciante:

Yash, Thank you for reaching out to us regarding your recent experience with our company. We appreciate your feedback and want to take the time to address your concerns. We apologize if you had difficulty reaching us via phone or online chat. Our records show no phone calls from you. Our team strives to respond to all inquiries promptly and provide excellent customer service. However, it seems there was a miscommunication, and we apologize for any inconvenience this may have caused. We also want to clarify that watch was supposed to be "unavailable" at the time of your order and confirmed with Chrono24 after because they are not charging us the refund fee to you as it was marked unavailable 2 days prior and somehow/someway you were allowed to order it. We take full responsibility for the accuracy of our listings, and we have taken steps to ensure that any unavailable items are removed promptly. Furthermore, we would like to address your concerns about compensation. While we understand that this situation has caused inconvenience, we want to clarify that we did not charge any cancellation fees for your order. Additionally, we would like to extend our apologies and offer a discount on your next purchase with us as a gesture of goodwill. We value your business and appreciate your feedback. If you have any further concerns or questions, please do not hesitate to reach out to us. Best regards,

Valoración de Kristopher F. el 26. abril 2023


IWC ...

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Comentario del comerciante:

Kristopher, Thank you for your recent purchase of the IWC watch. We are delighted to have had the opportunity to provide you with this beautiful timepiece. We hope that you enjoy wearing it as much as we enjoyed helping you select it. Our team takes pride in providing our customers with the highest quality products, and we are thrilled that you chose to make your purchase with us. Please don't hesitate to reach out to us if you have any questions or concerns about your new watch. We are always here to help and want to ensure that you are completely satisfied with your purchase. Once again, thank you for your business, and we hope you wear the IWC in good health for many years to come. Best regards, Parker Derby

Pedido no completado

Valoración de Troy D. el 15. abril 2023


Rolex ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

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Comentario del comerciante:

Thank you

Pedido no completado

Valoración de Michael N. el 13. abril 2023


Rolex ...

El comprador recomienda a este comerciante

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thanks

Valoración de Joshua B. el 04. abril 2023


Cartier ...

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Comentario del comprador:

Great seller! Honest & accurate description

Comentario del comerciante:

Thank you for the kind words. Enjoy that beautiful piece and wear in good health!

Valoración de Kirkpatrick C el 21. marzo 2023


Rolex ...

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Comentario del comprador:

Wonderful experience! Very responsive and shipment was fast. The pictures matched identically to watch. I would not hesitate to work with Derby Watch again ….Big Mahalo

Comentario del comerciante:

Thank you for the kind words. We are thrilled you love your new timepiece. Enjoy & wear in good health!

Valoración de Matthew F. el 15. marzo 2023


Breitling ...

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Thank you for your business! Enjoy and wear that Breitling in good health.

Valoración de Sandeep A. el 01. marzo 2023


IWC ...

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Comentario del comprador:

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Comentario del comerciante:

Thank you for the business! Enjoy the beautiful IWC!

Valoración de SA el 21. febrero 2023


TAG Heuer ...

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Comentario del comprador:

Quick and efficient transaction. Very careful packaging! The item description was a bit generous with “Little to no signs of wear”: the band and clasp had a bunch of sand caught up, which took a few washout sessions to fully clear. Otherwise happy with the item.

Comentario del comerciante:

We are sorry we missed the dirt on the inside of the rubber band, but the watch was mint when you look at the actual condition of the watch. We are glad you’re happy and like it. Enjoy and wear in good health! We look forward to our next deal. Regards, Parker Derby

Valoración de Daniele R. el 21. febrero 2023


Rolex ...

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Terrific buyer. Enjoy and wear in good health. Regards, Parker Derby

Valoración de Marke G. el 25. enero 2023


Jaeger-LeCoultre ...

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Comentario del comprador:

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Comentario del comerciante:

We are glad you love you new JLC. Enjoy and wear in good health!