RENZU
4,9 de 5 estrellas | Valoraciones: 287
Valoraciones en detalle
| 4,9 | Envío |
|---|---|
| 4,9 | Descripción |
| 4,9 | Comunicación |
Esto es lo que opinan los compradores de este comerciante
Valoración de Amanda J. el 09. abril 2024
Cartier Cartier タンク バスキュラント MM / TANK BASCULANTE MM
El comprador recomienda a este comerciante
Comentario del comerciante:
Thank you very much for your purchase. We are glad you are happy with it. Enjoy your watch. We look forward to serving you again.
Valoración de el 02. abril 2024
Omega Omega シーマスターダイバー300m マスターコーアクシャル クロノメーター 42mm / SEAMASTER DIVER300M MASTER CO-AXIAL CHRONOMETER 42MM
El comprador recomienda a este comerciante
Comentario del comprador:
Bought this as a gift. The watch is authentic and beaitful. Great dealing with this dealer. The condition is new but my only comment is the protective stickers were somewhat peeling off and there was the tiniest microsratch on the steel scalloped bezel, possibly from over handling, which is something you should not expect when you are buying a luxury product at this price range and gifting it to someone. Overall, great experience and I recommend this dealer!
Comentario del comerciante:
Thank you very much for your purchase. We are glad you are happy with it. Enjoy your watch. We look forward to serving you again.
Pedido no completado
Valoración de Eric el 27. marzo 2024
Girard Perregaux Girard Perregaux ロレアート 42MM / LAUREATO 42MM
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you for your interest. We look forward to serving you again.
Hace más de 30 días
Valoración de Yvan F. el 22. marzo 2024
Audemars Piguet ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you very much for your purchase.We look forward to serving you again.
Valoración de Sylvia L. el 17. febrero 2024
TAG Heuer ...
El comprador recomienda a este comerciante
Comentario del comprador:
Overall from buying to receiving the item, I could not fault the seller. So, I will thank him for the smooth and easy transaction. I also highly recommend this seller.
Comentario del comerciante:
Thank you very much for your purchase.We look forward to serving you again.
Valoración de Matt S. el 28. enero 2024
Panerai ...
El comprador recomienda a este comerciante
Comentario del comprador:
Reassuring, professional and attentive. Thank you!!
Comentario del comerciante:
Thank you very much for your purchase.We look forward to serving you again.
Valoración de CWB el 29. septiembre 2023
IWC ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you very much for your purchase.We look forward to serving you again.
Valoración de Marcus c. el 21. julio 2023
Longines ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you very much for your purchase.We look forward to serving you again.
Valoración de ZJ el 19. junio 2023
Longines ...
El comprador recomienda a este comerciante
Comentario del comprador:
The dealer was very responsive, polite and communicated well. Unfortunately the delivery was poor, with the watch being left outside my door. This happened despite confirming a change in delivery date with the delivery provider. There was no signature given so I wasn’t sure how they were able to mark the delivery as complete. Payment was also made by chrono24 when delivery was marked as complete even though we did not receive it at the time. This represents a significant risk to the buyer.
Comentario del comerciante:
Thank you very much for your purchase. We have received a response from UPS and would like to let you know. We are very sorry about the delivery method. We have informed the local UPS to be careful to prevent recurrence. According to the local UPS, we have received a response that you signed for the package when you received it. However, we will endeavor to keep a close watch on our own to ensure safer delivery in the future. Thank you very much for your cooperation.
Valoración de Vincent Q. el 04. mayo 2023
Tudor ...
El comprador recomienda a este comerciante
Comentario del comprador:
I gave 3 star on delivery because of not so perfect delivery by UPS. Not the watch dealer. The watch dealer is great!!!!!
Comentario del comerciante:
Thank you for your purchase. Please understand that we have no control over the shipping company's mishap. We will ask UPS to improve the situation.
Valoración de Ka Ho C. el 17. marzo 2023
TAG Heuer ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you very much for your purchase. We are glad you are happy with it. Enjoy your watch. We look forward to serving you again!
Valoración de Jason 盛傑 H. el 27. noviembre 2022
Omega ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Although we did not make a purchase this time, we hope to have the opportunity to do so again.
Valoración de MrF. el 04. noviembre 2022
Breitling ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you very much for your purchase.We look forward to serving you again.
Valoración de Dato. el 06. julio 2022
Hublot ...
El comprador recomienda a este comerciante
Comentario del comprador:
Seller is fantastic but they don't speak English and cause the local delivery more than a week to finally reaches me.
Comentario del comerciante:
Thank you for your purchase. We apologize for the delay in delivery. We apologize for the delay in delivery. We are using translation software to communicate with you, but we are sorry that we are not able to communicate with you properly. We hope you will not be disappointed and use our service again. お買上ありがとうございます。 お届けに時間がかかり申し訳ございません。 翻訳ソフトを使ってコミュニケーションを取っていますがうまく伝わらない点は申し訳なく思います。 これに懲りずまたご利用ください。
Valoración de Gregor T. el 06. julio 2022
Seiko ...
El comprador recomienda a este comerciante
Comentario del comprador:
UPS delivery was a nightmare but the watch was as described and the contact with renzu was polite and very fast. All in all I recommend the company
Comentario del comerciante:
Thank you very much for your time. We apologize for the inconvenience regarding the delivery. We understand that there are problems with differences in the quality of delivery between countries and regions. We will share this information with UPS in Japan and take measures to prevent this from happening again. この度はありがとうございました。 配送の件はご迷惑おかけしました。 国や地域によって配送のクオリティに差があることは問題があることと思います。 当店からも日本のUPSへ情報を共有しこのようなことのないように対策します。
Valoración de Martin W. el 22. febrero 2022
Breitling ...
El comprador recomienda a este comerciante
Comentario del comprador:
Urtavlan var blå på bilden men i beskrivningen var den svart.
Comentario del comerciante:
Look closely. The dial in the picture is black. I have also sent you a picture of the actual item before shipping.
Pedido no completado
Valoración de arturo r. el 05. febrero 2022
TAG Heuer ...
El comprador recomienda a este comerciante
Comentario del comprador:
-
Comentario del comerciante:
Thank you for your evaluation. We look forward to your next order.
Valoración de JONATHAN S. el 02. noviembre 2021
Omega ...
Comentario del comprador:
As a watch enthusiast, i would want my watch to be 100% perfect from purchase even if it would be a used/old product. When the seller showed me the video of the watch, it had its chronograph set at 12 exact. but when i receive the watch, it was slightly off by 12. i went to omega service center in Singapore and was told that the metal bushing in the movement was old and needed to be replace thus the inaccuracy of the chronograph hands. Renzu should have highlighted that to me prior the purchase for me to note about it but the seller did not and could see that he wanted to just sell the watch. Second issue was, he mentioned that the watch came with papers but when i went to the service center, i was told that those were not the papers but just the booklet that describes the watch and its warranty issue. Omega warranty is and always been a CARD type and never a booklet. so yet again, a misinformation from the seller. I choose to believe that having been in the watch industry for so long, he should be able to tell what is a legit warranty/papers and whats not, thus another reason not to buy from the seller. Only good thing was, the piece is original and bracelet matched the watch serial number. last advice, buy at your own discretion. for me, i wont recommend. but if thats the only piece in the market and he has it, then go ahead but please do your due diligence before purchasing. i wouldnt recommend the seller again unless its the piece that you want which he has.
Comentario del comerciante:
As I responded to the message, there are several types of OMEGA warranty cards depending on the age. Since the base Speedmaster has been manufactured for a long time, there are several types of warranty cards that come with it. When this watch arrived, it came with a paper OMEGA warranty, so we sell this warranty as an accessory. There are many old model warranty cards that do not have anything written on them, such as serial numbers, and since they are types that do not have anything written on them, they are attached as accessories. The hands of the chronograph will return to exactly 12 o'clock if you press the reset button firmly. You can see it in the image sent in advance. please confirm.
Valoración de Tim L. el 23. septiembre 2021
Chronoswiss ...
El comprador recomienda a este comerciante
Comentario del comprador:
Shipping was delayed because the dealer did not respond promptly to emails from UPS. All communication was in Japanese and needed to be translated. Watch worked and was in good condition.
Comentario del comerciante:
We are sorry that it took a long time to deliver this time. I was relieved that there was no problem with the operation of the clock. We look forward to serving you again.
Valoración de Mark B. el 30. julio 2021
Omega ...
El comprador recomienda a este comerciante
Comentario del comprador:
Very Satisfied.
Comentario del comerciante:
Thank you very much for your purchase. We look forward to serving you again.
Comentario del comprador:
The watch is in beautiful condition. I am very happy with it. The seller sent me some lovely photos prior to posting. Postage was a little steep which almost put me off but the overall price was still competitive and delivery was very quick. I would definitely buy from this seller again.