Compra segura con la protección al comprador de Chrono24

EW WATCHES

Este vendedor dispone de una tienda en la que podrá ver sus relojes.
Relojes vendidos con Protección al Comprador: 731

4,9 de 5 estrellas  |  Valoraciones: 610

Valoraciones en detalle 

 4,9
Envío
 4,9
Descripción
 4,8
Comunicación
96% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Pedido no completado

Valoración de Massimiliano T. el 09. mayo 2022


Omega Seamaster Planet Ocean Chronograph

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

Purtroppo non ci siamo compresi sulle tempistiche di consegna dell'orologio.

Comentario del comerciante:

Grazie mille per il vostro feedback. Continueremo a lavorare nell'interesse dei nostri clienti e spero di vedervi presto in futuro! Cordiali saluti.

Valoración de Selim Y. el 30. abril 2022


TAG Heuer Monaco Calibre 11

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Ich wollte eine Rechnung mit der Seriennummer der Uhr, die ich nie erhalten habe. Die Verpackung der Uhr war viel zuklein und zusammen geklebt.

Hace más de 30 días

Pedido no completado

Valoración de JV el 04. abril 2022


Panerai ...

Comunicación

Comentario del comprador:

Después de dos semanas cancelan el pedido sin previo aviso. Dando un suficiente.

Valoración de Lorenzo B. el 19. marzo 2022


Tudor ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Alla fine non mi posso lamentare, tuttavia le tempistiche non sono state rispettate, ma soprattutto la comunicazione è stata insufficiente. Il prodotto è ok quindi alla fine tutto bene, ma penso si possa milgiorare

Pedido no completado

Valoración de Michael K. el 02. marzo 2022


Rolex ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

K

Valoración de Estelle D. el 01. marzo 2022


IWC ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Produit conforme très satisfaisant. La communication n’a pas été très fluide concernant la disponibilité du produit mais à finalement abouti. L’emballage aurait pu être plus qualitatif au vue du prix du produit. Je recommande

Comentario del comerciante:

Nous apprécions vos commentaires positifs et espérons que vous pourrez nous faire confiance pour vos futurs achats. Nous continuons à travailler pour donner le meilleur service à nos clients. Profitez-en ! Meilleures salutations España Watches

Pedido no completado

Valoración de REMI L. el 01. febrero 2022


Rolex ...

Comunicación

Comentario del comprador:

no time to make the payment as the price continuously increases

Comentario del comerciante:

We sincerely apologize for the inconvenience, we continue working to provide the best service to our customers. Best regards. España Watches

Pedido no completado

Valoración de John W. el 06. diciembre 2021


Panerai ...

Comunicación

Comentario del comprador:

They advertised a watch, I bought it and paid. After a couple of weeks they said they could not source the watch and cancelled the order. A lot of time and money wasted.

Valoración de WD el 13. octubre 2021


Vacheron Constantin ...

Envío
Descripción
Comunicación

Comentario del comprador:

Not satisfied. I lost my time where i normally don’t need to loose it. First time i am not lucky after more than 10 purchases with Ch24 seller’s.

Valoración de Olivier R. el 21. julio 2021


Tudor ...

Envío
Descripción
Comunicación

Comentario del comprador:

Watch was supposed to be available as per the pictures then I understood at the order that it had to be ordered to the supplier with 2-3 weeks delivery time. After 2 weeks I had to ask questions Finally it was delivered after three weeks but delivery was not complete I had to claim in order to have an additional delivery and finally have all the goods as per the description

Comentario del comerciante:

Good afternoon, as we informed from the first moment, the watch would take 2 to 3 weeks to arrive to our offices in Madrid, once the watch arrived to our offices we would ship it in 24-48 hours, so we have always been within the stipulated shipping time. If it is true that by any chance we forgot to put the extra straps in the packaging, which we send as soon as possible to your home and for which we apologize, these are mistakes that we avoid to happen. At all times we have attended to your questions as quickly as possible. We hope to improve these errors and prevent them from happening again as we always try to offer the best possible service to our customers, I hope you were satisfied with the purchase and enjoy your new watch and can trust us again. Best regards

Valoración de Vincent L. el 05. julio 2021


Jaeger-LeCoultre ...

Envío
Descripción
Comunicación

Comentario del comprador:

Erreur dans la description de la montre, qui disait que c’était une montre automatique alors que c’était à quartz. Grosse déception. Par contre, le vendeur a tout remboursé rapidement après renvoi de la montre

Comentario del comerciante:

We are sorry for the error. There can always be an error in the ad because many times we enter the reference and the rest is filled automatically by the system but we are working to prevent this kind of thing from happening. Our recommendation to future customers is to check the characteristics of the watch on their official website and if it is the same as the published ad then great and if not it would help us greatly if you tell us the error. But this way you will be able to verify and be sure of the real characteristics and it would be more difficult to make a mistake. But in any case if it is our mistake we admit it quickly and we always try to solve it as soon as possible. I hope that in the future you will find the watch that you like and that we can continue doing business. Hope you all the best!

Valoración de Zayn F. el 21. abril 2021


Rolex ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Advertised as 2021 model but was late Dec 2020. The reason given is becoming common on Chrono24 which is that dealer had a number of pieces in stock and did not manage to update advert... for high value sales like this, it is not acceptable. No invoice provided with piece, separately requested and received. Otherwise service was genetslly acceptable.

Comentario del comerciante:

We deeply apologize for this incident. We'll learn from it and update all descriptions from our models in order to prevent this king of event in the future. We appreciate your comment, and look forward to get better in the future!

Pedido no completado

Valoración de Matan O. el 17. marzo 2021


Patek Philippe ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

No deal was made - seller canceled order due to price error

Pedido no completado

Valoración de Vittorio G. el 16. marzo 2021


Rolex ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

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