Líder en la compraventa segura de relojes de lujo desde 2003

HERITAGE (JZ TRADING)

Trusted Seller desde 2018
Este vendedor dispone de una tienda en la que podrá ver sus relojes.
Recomendado por otros comerciantes de Chrono24: 19
Relojes vendidos con Protección al Comprador: 228

4,7 de 5 estrellas  |  Valoraciones: 212

Valoraciones en detalle 

 4,8
Envío
 4,7
Descripción
 4,6
Comunicación
92% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Hace más de 30 días

Pedido no completado

Valoración de Hassan K. el 20. octubre 2021


Rolex ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

Er heeft een Annulering plaats gevonden

Comentario del comerciante:

Thank you and sorry again for having to cancel the order due to availability and order period.

Pedido no completado

Valoración de Nicolas T. el 26. agosto 2021


Rolex ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

-

Comentario del comerciante:

Thank you ??

Valoración de Konstantinos O. el 19. agosto 2021


Rolex ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

The item was promoted as unworn with no signs of ware. but it was not so. It should have been promoted as Very Good not unworn. The papers were missing but the dealer sent them on a second delivery. I believe him stating it was an honest mistake and the dealer had prompt , professional and overall very polite communication and handling of a challenging situation. I would recommend this dealer because mistakes happen in business and what matters is the way one handles them.

Comentario del comerciante:

Thank you so much and again really sorry, mistake in description indeed. Enjoy it! :)

Valoración de Heidi B. el 28. diciembre 2020


Rolex ...

Envío
Descripción
Comunicación

Comentario del comprador:

Zuerst wurde die Uhr zum Festpreis für rund 700€ weniger angeboten! Nach Kaufanfrage wurde der Preis hochgesetzt! Angebot und Nachfrage bestimmen bei diesem Händler den Preis!

Comentario del comerciante:

Hello, if I have to be honest it is very unfair for you to post something this negative about us, if you found it too high of a price you should’ve not have bought it. We never asked you for extra money, the price was adapted online a few days later and it was YOUR choice to buy it anyway! Prices rise everyday and also to be open and honest again, the reason why we had to raise the price with €700 is simply because Chrono24 charges us a very high commission fee when we sell a watch meaning that our commission cost for this sale was around €1200. I hope that you will not feel this ripped off on your next purchase.

Valoración de Masaomi A. el 17. noviembre 2020


TAG Heuer ...

Envío
Descripción

Comentario del comprador:

コンディションは「非常に良い」となっていましたが、風防内側に写真では確認できなかった汚れ?・キズ?のようなものがありました。20年経っているので多少は仕方ないとは思いますが、明らかに目視できる汚れ?・キズ?があるので、説明があってしかるべきだと思います。 私は二度とこの業者で買うことはないですし、人にもおすすめはしません。

Comentario del comerciante:

Hello, I'm sorry you had a bad experience. We were VERY clear about the condition regardless to the description, everyone has a different definition of "very good" and before we shipped we explained you very clearly that the watch hasn't been clean nor polished and that is also the reason you paid VERY cheap. Anyhow we apologise for any inconvenience.

Valoración de Cem A. el 27. agosto 2020


Omega ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

-

Comentario del comerciante:

Thank you ?

Valoración de olivier L. el 27. noviembre 2019


TAG Heuer ...

Descripción
Comunicación

Comentario del comprador:

La montre ne correspond à l état d’écrit qui était très bon nous sommes plutôt sur du satisfaisant, de plus j ai due faire réviser la montre car il y avait un défaut, mais globalement je suis satisfait du rapport/qualite

Comentario del comerciante:

Bonjour, je m’excuses d’entendre que vous est pas 100% satisfe. Mais s'il y avait un problème avec la montre vous devrais me l'avoir dit puisque on est là pour le service et en plus vous avez une garantie de 1 ans. Aussi vous pourriez nous rendre la montre ci vous l’avais pas vraiment aimer mais on a rien entendue de votre pars. En touts cas on est tout jour la pour vous assister. Merci et nous excuses.

Valoración de Norin V el 25. septiembre 2019


Rolex ...

Envío
Descripción
Comunicación

Comentario del comprador:

Pictures+ description were nowhere near the watch I received. The seller claims this was a ‘mistake’. The seller was happy to take the watch back so I could get my refund.

Comentario del comerciante:

Indeed little mistake in the description thinking it was a 36mm date but it was a 34mm date, it was even clear on the picture but unfortunately we still didn’t notice it we appologise for this. Hopefully soon again...

Valoración de Massimiliano D. el 08. abril 2019


Zenith ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

IL venditore a mio avviso ha effettuato delle leggerezze non da poco,mi spiego: l'orologio era in ottime condizioni ma il bracciale era cortissimo e non corrispondeva all'annuncio,per cui non avrei mai potuto indossarlo; ed in più la chiusura era danneggiata. Box non originale. Tempi lunghissimi per la spedizione ed altrettanto per il rimborso. Comunque tuttavia mi ritengo deluso più dalle circostanze che dal venditore che spero abbia errato in buona fede!

Comentario del comerciante:

Thank you for your trust. My fault for not mentioning the fact that the bracelet was smaller then usual. My apologies and hopefully till next time :)

Valoración de Paola C. el 11. marzo 2019


Cartier ...

Envío
Descripción
Comunicación

Comentario del comprador:

Fa finta di non capire quello che gli si dice e dimentica di dare informazioni direi fondamentali.

Comentario del comerciante:

I find it truly very sad to receive such low feedback from you while I did more then I should’ve done to give you the best service possible. You told the me the watch bracelet wasn’t big enough for you and I immediately told you i will find extra link/s and i also did, i contact you back to tell you I found links for you and asked if you needed only 1 or 2 but I NEVER got a reply. I contacted you twice again for the same question and now without even answering my messages while I was trying to help you (free of charge) you decide to post a very bad feedback. When you message me in Italian and German while I’m from Belgium I think it’s normal I tell you I don’t understand your messages while I made the effort to google translate every single message. I also suggested to to send me back the watch and I would refund you fully but again you thought making us look bad is a better idea. I also contacted Chrono24 for this matter but unfortunately we as dealers have less “privilege” even when we’re right and have everything black on white. Refunding you is still an option if you change your mind. Faithfully