116.000 compras de todo el mundo valoradas como excelentes

Monaco Luxury Watch

Este vendedor dispone de una tienda en la que podrá ver sus relojes.
Relojes vendidos con Protección al Comprador: 4917

4,4 de 5 estrellas  |  Valoraciones: 4343

Valoraciones en detalle 

 4,6
Envío
 4,9
Descripción
 4,3
Comunicación
87% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Pedido no completado

Valoración de Massimo B. el 20. julio 2022


Zenith Zenith 03.9300.3620/21.I001

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

Le risposte del commerciante sono state pronte e chiare. Purtroppo mi era stata comunicata una data di consegna dell'orologio, ad un prezzo interessante, ma disattesa per diversi mesi, in quanto la casa madre non ha consegnato l'orologio.. Alla fine ho richiesto il rimborso.

Pedido no completado

Valoración de Andrei B. el 16. julio 2022


NOMOS NOMOS Glashutte Club Campus 737

Comunicación

Comentario del comprador:

This dealer has poor relationship with his supplier. Looks like his business partners don't take his seriously. Lot of promessis, no result. But I have got my refund.

Hace más de 30 días

Pedido no completado

Valoración de Edgar E. el 21. junio 2022


Tudor ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

-

Pedido no completado

Valoración de Marc K. el 18. junio 2022


Breitling ...

Comunicación

Comentario del comprador:

Après 6 mois d’attente, toujours pas de montre, et surtout pas de date de livraison. J’ai été obligé d’annuler la commande.

Valoración de Bernd L. el 01. junio 2022


TAG Heuer ...

Envío
Descripción
Comunicación

Comentario del comprador:

Grösster Kritikpunkt ist die späte Lieferung. Erst nach häufiger Nachfrage wurde geliefert.

Comentario del comerciante:

Dear Mr. Liebezeit, please top accept tour sincere apology. We understand your disappointment, at the moment of the roder the watch was available in 6 weeks, standard delivery time. During the procedure, this particular reference had a lot of delayed. Again, please to accept our apology, we hope there will be another chance to show our competence and reliability. Best wishes,

Valoración de Łukasz W. el 01. junio 2022


Rado ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Communication with the clients should be change as soon as possible.

Comentario del comerciante:

Dear Mr. W., many thanks fro your comment. We are really happy that you are satisfy of your purchase. Best wishes

Pedido no completado

Valoración de Carlo B. el 28. mayo 2022


Panerai ...

Comunicación

Comentario del comprador:

Le risposte alle mie richieste sono state puntuali tuttavia molto carenti nei dettagli e nelle spiegazioni. A mio parere quando si accetta una vendita occorre essere sicuri di poter soddisfare il cliente. Per ben due volte.mi è stato promesso un articolo che non si è stati in grado di fornire. A luglio 2021 mi è stata addirittura comunicata la disponibilità dell’orologio in dieci giorni, dopo di che, 10 mesi dopo, mi è stato consigliato d8 cancellare l’ordine. Naturalmente possono esserci mille motivazioni e giustificazioni, tuttavia, essendo il commerciante, il mio punto di riferimento, questo posso giudicare.

Pedido no completado

Valoración de Bruno S. el 17. mayo 2022


Jaeger-LeCoultre ...

Comunicación

Comentario del comprador:

Montre jamais reçue après 3 mois. Ils m’ont prévenu qu’il y avait du délai et ont toujours répondu à mes demandes. Ils ont proposé de me rembourser ce que j’ai accepté et je suis passé par un autre revendeur.

Pedido no completado

Valoración de Lasse S. el 07. mayo 2022


Tudor ...

Comunicación

Comentario del comprador:

Dealer was unable to get watch I ordered. I cancelled the buy after 4 months,

Valoración de Bertrand D. el 04. mayo 2022


Chanel ...

Envío
Descripción
Comunicación

Comentario del comprador:

Communication laborieuse et laconique. Un numéro de suivi de l’envoi communique seulement une fois réclamé. Délai de livraison annoncé très long et livraison effective en retard.

Comentario del comerciante:

Merci, M. Demesse d’avoir cru en notre entreprise et d’avoir utilisé votre temps pour rédiger cet commentaire.Affichez sur notre page de Google la photo de votre nouvelle montre à votre poignet (et si vous voulez de mettre aussi 5 étoiles!). Votre opinion est très importante pour nous. Nous espérons de vous revoir très bientôt!

Valoración de CYRIL S. el 27. abril 2022


Omega ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Plus d'un mois de retard sur le délai initial qui était déjà de 6 semaines. Explications parfois floues pour justifier ce retard mais, in finé la montre est arrivée Produit conforme à la commande

Comentario del comerciante:

Merci, M. Simon d’avoir cru en notre entreprise et d’avoir utilisé votre temps pour rédiger cet commentaire.Affichez sur notre page de Google la photo de votre nouvelle montre à votre poignet (et si vous voulez de mettre aussi 5 étoiles!). Votre opinion est très importante pour nous. Nous espérons de vous revoir très bientôt!

Pedido no completado

Valoración de Alberto A. el 26. abril 2022


Hamilton ...

Comunicación

Comentario del comprador:

No recomendaría a este vendedor por qué después de esperar casi dos meses por el reloj al final he tenido que cancelar el pedido. Lo valoro como suficiente (que igual es mucho) por qué ya a los últimos correos ni se ha molestado en responder

Pedido no completado

Valoración de Jean Philipp v. el 21. abril 2022


Breitling ...

Comunicación

Comentario del comprador:

Die Uhr wurde als erhältlich mit voraussichtlicher Lieferung anfangs 2022 beworben. Eine Nachfrage im Februar wurde zwar beantwortet allerdings ohne dass ein konkretes Lieferdatum angegeben werden konnte. Seither habe ich nichts mehr gehört und den Kauf nach nunmehr fast 6 Monaten Wartezeit abgebrochen.

Comentario del comerciante:

Dear Mr. Von B. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Jörn K. el 21. abril 2022


Omega ...

Comunicación

Comentario del comprador:

Die bestellte Uhr konnte nicht geliefert werden. Rückabwicklung war aber problemlos.

Comentario del comerciante:

Dear Mr. K. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Jürgen S. el 19. abril 2022


Glashütte Original ...

Comunicación

Comentario del comprador:

Uhr bezahlt, aber innerhalb von 2 Monaten nicht geliefert. War aber letztlich kein Problem (sondern "nur" ärgerlich), da der Zahlservice von Chrono24 genutzt wurde ! Die Rückabwicklung war kein Problem.

Pedido no completado

Valoración de Michael B. el 18. abril 2022


NOMOS ...

Comunicación

Comentario del comprador:

The watch was not available from the manufacturer two months after the order was placed. The seller does not maintain an inventory of the items they list for sale. They were very good about my cancellation though.

Valoración de BJ. el 12. abril 2022


Grand Seiko ...

Envío
Descripción
Comunicación

Comentario del comprador:

Commande d'une Grand Seiko SBGR253G neuve. Ce modèle n'étant plus en collection depuis l'année dernière, MLW en trouve une encore en stock. A réception du colis, la sur-boîte est endommagée (déchirée sur deux côtés). Des très légères micro-rayures sont présentes sur côté gauche du boitier de la montre. Déception et contrariété assurées. Une partie des stickers est encore présente (dont celui du fond) ce qui laisse penser qu'il s'agit bien d'un modèle neuf mais très probablement d'exposition. Je signale immédiatement ces deux problèmes à MLW avec photos à l'appui. Je n'aurais qu'une seule réponse: envoi d'une nouvelle boîte. Quelques jours plus tard je reçois un ensemble complet boîte et sur-boîte impeccable. Quant aux micro-rayures, pas un mot. J'ai gardé néanmoins la montre car le modèle ne se fait plus. Je l'ai porté une semaine et il accuse un retard de - 9 secondes/jour, hors tolérance GS (- 3s à + 5s/jour), probablement dû à un long stockage. Heureusement grâce GS Paris Vendôme la montre est pris en charge en garantie, merci à eux.

Comentario del comerciante:

Merci, d’avoir cru en notre entreprise et d’avoir utilisé votre temps pour rédiger cet commentaire. SI la montre avance 9s par jour il faudra la régler, nous pouvons organiser le pick up et l'envoyer à l'assistance. Les montres ont besoin de réglage des fois. Le seule montre que n'ont pas besoin des réglage sont les montre au quartz. Nous espérons de vous revoir très bientôt!

Valoración de Ilona M. el 12. abril 2022


Longines ...

Envío
Descripción

Comentario del comprador:

Well, only thing that is good and matter in my comment - i finally got my order. All contacts with seller (if it was him) were through Chrono, so feedback within at least a day. "On request" marc actually means that seller sells non-existing item, that shall be ordered in factory after you'll pay full price as advance... then your waiting time depends on masters speed. No information on bracelet sizing. Asuming the standart (that usually needs to take a couple links out to ajust), mine barely closes. So if you are not skinny model, precise the standart size before payment. Not as much excitement for 1.3K valued purchase as it meant to be.

Comentario del comerciante:

please accept our sincere apologies for the delayed. We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Jonathan B. el 11. abril 2022


Panerai ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

Pre sales : Enthousiaste pour le prix proposé et les conditions de sécurité autour de la vente. Finalement, déçu par la « promesse » non tenue d’offrir à ses clients la montre à ce prix car impossible pour eux d’obtenir la montre en question même après avoir payé Chrono24 (débit effectué) et attendu 3 mois…

Comentario del comerciante:

Thank you Mr. Benichou for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon !

Pedido no completado

Valoración de Annelie F. el 08. abril 2022


Breitling ...

Comunicación

Comentario del comprador:

De svarar snabbt men kunde i leverera klockan på utsatt tid 6-8 veckor och sa att jag behövde tålamod. Jag avbröt köpet och köpte den hos en annan handlare som levererade inom en vecka.

Comentario del comerciante:

Dear Mr. F. accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch has a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Oluf W. Maersk-Moller el 08. abril 2022


Omega ...

Comunicación

Comentario del comprador:

The dealer responded to most of my questions but unfortunately, they weren’t able to deliver the watch on time and exceeded the estimated time of arrival. To my understanding this was because of a shortage of the watch from the supplier Omega; anyhow a 10.000$ watch should arrive on time. The strange thing is that the dealer “Monaco Luxury Watch” removed the advert from Chrono24 shortly after I canceled my order. Let’s just hope this was a one-time coincidence.

Comentario del comerciante:

Dear Mr. Mærsk-Møller please accept our sincere apologies . The watch had a delivery time in 6 weeks. We placed the order end of February , the delivery should have be during these days. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Jerome T. el 07. abril 2022


Jaeger-LeCoultre ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

Temps de réponse un peu long.

Comentario del comerciante:

Thank you Mr. Tanchot for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon !

Pedido no completado

Valoración de Clive T. el 05. abril 2022


Oris ...

Comunicación

Comentario del comprador:

The watch I was after I found out they didn’t have in stock although advertised for sale, after waiting nearly two months it became clear to me that they could not source one so I cancelled my order, so disappointing overall.

Comentario del comerciante:

Dear Mr. T., please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure Oris didn't give delivery specification. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Bartosz el 30. marzo 2022


Tudor ...

Comunicación

Comentario del comprador:

waiting time too long. 3 months have passed and it is still unknown when the watch would be shipped. I have no patience. I canceled the order.

Comentario del comerciante:

Dear Mr. Kucharski accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Anders L. el 30. marzo 2022


Breitling ...

Comunicación

Comentario del comprador:

Never any problem getting answers, well there was always the same answer, the watch has been delayed. So it is difficult to know if the watch would have been delivered since I cancelled my order.

Comentario del comerciante:

Dear Mr. Löfströmplease accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards

Pedido no completado

Valoración de Giovanni M. el 29. marzo 2022


TAG Heuer ...

El comprador recomienda a este comerciante

Comunicación

Comentario del comprador:

-

Comentario del comerciante:

Thank you Mr. Marien for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon !

Pedido no completado

Valoración de PZ el 28. marzo 2022


Omega ...

Comunicación

Comentario del comprador:

I ordered Omega Seamaster 300m at the beginning of December 2021. Seller claimed the watch will be available at the beginning of the year 2022. Well it has not. In February, seller confirmed me the delivery of the watch in 4 weeks. Guess what happened after 6-7 weeks? Nothing!!! Just informing that the watch will be delivered for sure. That is all ok. I just recently cancelled the order and I am waiting for my money back. That is all nice except the watch price has increased around 10% and I got screwed up on currency change since sudden war came. So basically the seller blocked my money, the money lost its value and at the same time Omega increased price of the watch so I had to pay additional money to get same watch from different dealer. Nice and expensive waiting! All bad is good for something. Very good experience for me - if the seller does not keep its promise about delivery time, do not wait additional months even if he says it will be delivered. Thank you for this experience!

Pedido no completado

Valoración de Marco C. el 25. marzo 2022


Longines ...

Comunicación

Comentario del comprador:

-

Comentario del comerciante:

Buongiorno Sig. Casalis La preghiamo di accettare le nostre sincere scuse per aver oltrepassato la scadenza.Comprendiamo la sua delusione, il suo ordine è stato registrato con consegna in 6 settimane . Durante la procedura la consegna è stata ritardata. Cerchiamo sempre di gestire tali problematiche con competenza.La prego di accettare, nuovamente, le nostre scuse.Speriamo di avere un'altra occasione per mostrarvi le nostre competenze e la nostra affidabilità.I miei migliori saluti,

Pedido no completado

Valoración de Robert M. el 25. marzo 2022


TAG Heuer ...

Comunicación

Comentario del comprador:

Sprzedający odpowiadał szybko na pytania natomiast nie był w stanie potwierdzić terminu dostawy zegarka. Zrezygnowałem z zamówienia ponieważ termin wskazany w zamówieniu został znacząco przekroczony i do końca nie otrzymałem żadnego potwierdzenia terminu w którym mógłbym otrzymać zamówiony zegarek.

Comentario del comerciante:

Thank you Mr. Mroz for using your time to write this review. We are sorry if we were not being able to satisfy your request. We hope to see you again soon !

Pedido no completado

Valoración de Antonio P. el 25. marzo 2022


Bell & Ross ...

Comunicación

Comentario del comprador:

Sono venuto a conoscenza che l' orologio da me ordinato non era più disponibile alla vendita solo dopo averlo regolarmente pagato. Non riuscendo a comunicare con crono 24, poiché avevo una versione dell' app vecchia e non perfettamente funzionante, ho chiesto assistenza al venditore ma non ho ottenuto risposta. Avevo anche proposto un cambio di orologio ma mi e' stato risposto che non garantivano consegne nei tempi di 4/6 settimane da loro pubblicizzati ma tempi molto più lunghi e non prevedibili eppure si trattava di un " semplice" bell e ross .

Comentario del comerciante:

Grazie Sig. Pastorella per aver creduto nella nostra azienda e per aver usato il Suo tempo per scrivere questa recensione. Abbiamo regolarmente risposto a tutte le sue richieste lo stesso giorno che sono state inviate. L'orologio è stato ordinato in data 15 marzo, con consegna in 6 settimane . L'orologio è stato cancellato da lei 4 giorni lavorativi dopo l'ordine. La ringrazio, cordiali saluti,