OTWG

Trusted Seller
Relojes vendidos con Protección al Comprador: 311

4,7 de 5 estrellas  |  Valoraciones: 229

Valoraciones en detalle 

 4,7 Envío
 4,8 Descripción
 4,6 Comunicación
98% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Hace más de 30 días

Valoración de Deon L. el 25. octubre 2023


Breitling ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Poor product description resulted in substantial delays in clearing customs. Responses from dealer was poor at times. Watch was received with some dirt on - unacceptable!!

Pedido no completado

Valoración de Andreas C. el 26. septiembre 2023


Rolex ...

Comunicación

Comentario del comprador:

Watch was unavailable, didn’t get notified on time 🥲

Valoración de Michiel Van der Aa el 27. abril 2021


Hublot ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Strap was damaged and showed pictures to them. They phoned me directly and said that it went broken during transport. A strap can not get damaged (stitching was loose). It was well packed. I had it fixed at a shop. He said it must have happened during transport, I asked if it was genuine. Strange conversation.

Comentario del comerciante:

Hello dear Mr. van der Aa, after you just hang up on phone, after listening to you and it was my turn to speak, I had no chance anymore to comment on your complaint. The strap was absolutely new as we shipped it, so as said I cant describe how the stitch got damaged at the little part on the picture which you have send us. We got a houseown certified watchmaker in our houseown watchmaker atelier with 40 years of experience. So you want to tell us that we wouldn't have fixed a little loose stitching, while I got a watchmaker with 40 years of experience here? And risk by that a negative rating on Chrono24? Strange opinion form your side. I offered you as well to send the strap back and to let us fix it here. And as I remember, we actually had a nice and respectfully phone call, where you were totally satisfied at the end of the conversation, so we do not get your point on a "strange conversation".

Valoración de TM el 20. junio 2020


IWC ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

Der Zustand entsprach nicht der Beschreibung. Die Rückabwicklung lief problemlos.

Valoración de Dieter P. el 09. febrero 2020


Rolex ...

El comprador recomienda a este comerciante

Envío
Descripción
Comunicación

Comentario del comprador:

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