Fine Watches & Diamonds SL
4,3 de 5 estrellas | Valoraciones: 457
Valoraciones en detalle
| 4,4 | Envío |
|---|---|
| 4,4 | Descripción |
| 4,2 | Comunicación |
Esto es lo que opinan los compradores de este comerciante
Hace más de 30 días
Valoración de Edgar Jakob G. el 19. diciembre 2023
Panerai ...
El comprador recomienda a este comerciante
Valoración de Julie W. el 26. octubre 2023
Jaeger-LeCoultre ...
Comentario del comprador:
Pictures of the condition of the watch were misleading and strap condition was completely misrepresented. A new strap will need to be purchased. Communication was frustrating. Dealer said he credit me a small amount and did not. After repeatedly trying to communicate this with dealer, I became too frustrated to deal with it any longer.
Comentario del comerciante:
Good morning Julie. We are deeply sorry for her discomfort and apologize. We have not received any communication in this regard until today. If you want to change the strap, you can send us the invoice so we can pay for it. Greetings and our apologies again.
Valoración de pilar m. el 19. julio 2023
Cartier ...
Comentario del comprador:
Ha sido muy lento en la devolución.
Pedido no completado
Valoración de Carlos S. el 26. junio 2023
Omega ...
El comprador recomienda a este comerciante
Comentario del comprador:
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Valoración de Gerrit R. el 18. diciembre 2022
Cartier ...
Comentario del comprador:
Händler bezeichnet die Uhr als neuwertig und liefert diese mit einem völlig verschlissenen, nicht originalen Armband. Zur Reklamation verweist er darauf, dass es sich ja nicht um eine neue Uhr handelt.
Valoración de Markus Z. el 10. febrero 2022
Rolex ...
Comentario del comprador:
The watch was unfortunately in worse condition than described. In addition, the coding of the bracelet did not match the watch. That wasn't in the description either. The delivery was quick and easy.
Comentario del comerciante:
Dear Sir, First of all, thank you for your feedback, as always helps us to improve our work. We want to inform you that at all times we have requested the return of the watch so that you would be happy. You have asked us for a reduction due to a scratch on the cover that we cannot accept due to the low margin at Rolex. The code that references the bracelet is completely correct as the year of production of the watch fits on that bracelet. We do not understand the reason for complaint in this regard. Regarding negative communication, we have dealt with Chrono24 at all times. Requesting the return of the watch and money. Finally, to comment that we are surprised that a drop in money for an item that was already below the market price would have satisfied your expectations. It has already happened to us on several occasions that if we do not give in to a drop in the amount, they value us negatively.
Valoración de John lane H. el 12. diciembre 2017
Rolex ...
El comprador recomienda a este comerciante
Comentario del comprador:
The dealer was never in verbal nor written contact with me so very hard to rate.the watch came quickly and well packaged.the date was wrong on the watch and it is losing 5 minutes every week.the dealer stated the watch was in perfect working order.it is obviously not .these 2 details are too small to moan about but large enough to be annoying and show a little lack of class.especially the time and date being wrong on delivery.
Valoración de G el 05. marzo 2017
Jaeger-LeCoultre ...
Comentario del comprador:
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Comentario del comprador:
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