NOVAVENIDA RELOJOEIROS Lda
4,4 de 5 estrellas | Valoraciones: 381
Valoraciones en detalle
| 4,5 | Envío |
|---|---|
| 4,5 | Descripción |
| 4,3 | Comunicación |
Esto es lo que opinan los compradores de este comerciante
Hace más de 30 días
Pedido no completado
Valoración de Tommy C. el 16. agosto 2023
Rolex ...
Comentario del comerciante:
Unfortunately my page was the target of a cyber attack, and as I informed you the watch had already been sold many years ago… and suddenly it appeared online! But your rush to buy without asking me if it was in stock ended in that! Don't you think it was too sweet? A watch with the price of 4 years ago was not suspicious? Next time you buy from chrono 24, I advise you to always ask if the watch is in stock before making the purchase! Here's the warning for everyone! Cyber attacks are the most frequent by hackers.
Pedido no completado
Valoración de Mark Z. el 17. marzo 2023
Cartier ...
Comentario del comprador:
Bad
Comentario del comerciante:
There are no comments for a surly person like this!! Too bad
Valoración de Giuseppe D. el 12. enero 2023
Jaeger-LeCoultre ...
Comentario del comprador:
L’orologio ha un numero differente sul certificato di autenticità JLC ed il commercianti non lo riconosce. Quindi l’orologio non é certificato!!! Il box é disastrato e non era possibile vederlo poiché la foto era stata effettuata con il box aperto. La spedizione, richiesta per DHL é stata effettuata con FedEx. Ho aperto una contestazione ed i mie legali agiranno per la tutela dei miei diritti.
Comentario del comerciante:
Let me explain! I inform you that the watch was 20 years old…The box 📦 was well photographed in the advertisement where you could see that it was damaged on the sides with time! About the warranty: I had the service warranty and the watch warranty for 20 years, the 2 were from Jaeger Le coultre, there was a digit of the wrong number yes. After I saw it, I immediately said that I would accept the watch back! About the mail for your information Guiseppe FedEx and DhL are from the same group they merged, this happens regularly! Now let's tell you the truths that you Guiseppe didn't speak!! After several attempts to crush the price, I insisted on lowering it and I lowered it to €600, the Watch was cheaper than anyone else without the box and documents… when he received the watch and he told me about the digit he said to send the watch immediately! Because he didn't want to! And he suggested to chrono 24 that I lower the price (even more) that he would keep it! I keep insisting to download it I told him that I had already downloaded a lot and I couldn't download more! I asked him please to send the watch back and he didn't want to, he said that if I kept it I would have to give him a big discount so he could keep it! THIS IS THE OLD TACTICE OF DROPING THE PRICE… THE WATCH WAS PERFECT BECAUSE IT WAS ALWAYS SERVICED AT JAEGER LE COULTRE…MY WATCH WAS NOT THE ONLY ONE FOR SALE, there were 12 more watches for sale on the CH24 portal… why didn’t you send it back if had he used the trusted check-up system? Then I would buy one of the others advertised… Everyone understood that even the ch24 assistant mediator understood. My dear, I'm a watchmaker and after 40 years in this profession I can't sell for a price! Seeing Quality… IF THERE WERE GRADES FOR BUYERS YOU WOULD TAKE ERA ZERO!!
Valoración de Pierre S. el 17. febrero 2022
Longines ...
Comentario del comprador:
La montre m est parvenue dans une boîte en ruine ... Elle avait 2 grosses rayures sur le fond. Le calendrier ne fonctionnait pas (aucun changement de jour au passage de minuit) Le cadran bougeait et couvrait partiellement le guichet de la date..... Et enfin le vendeur a nié tous les problèmes en m expliquant que je ne devais pas m attendre à mieux car la montre était d occasion.... Et cela de façon extrêmement désagréable voire menaçante.
Comentario del comerciante:
La boîte était parfaite pour une montre d'occasion ! Il n'y avait aucun risque au fond, car si j'en avais je l'aurais enlevé car nous sommes horlogers et nous avons un atelier ! Vous avez fait une Mauvaise manipulation de date où vous avez bousillé le calendrier… Je le signale à Chrono24 Vous venez de bousiller la roue du calendrier en forçant le coup ! Ce n'est pas ma faute s'il est amateur et en plus il raconte des mensonges ici ! C'est très mauvais d'évaluer les commerçants et ce sont les clients qui sont très mauvais...
Pedido no completado
Valoración de Joshua S. el 07. mayo 2021
Audemars Piguet ...
Comentario del comprador:
I purchased an AP Millenary watch. Didn’t hear from the dealer. After three weeks I asked Chrono24 to intervene. After a few days the seller stated because of Covid they haven’t been to the office. They asked if I still wanted the watch, and I replied yes. An hour later they responded the watch was broken and asked me to cancel the sale. I inquired what was wrong with the watch and they refused to answer stating then can’t predict when a watch stops working. I asked, “if the watch was I your store while you were out, was it not working when you placed it for sale?” I also said that I am fine with either the working watch, learning what was not working to see if it was worth taking it to get repaired or they can cancel the order. They rudely told me that they did not need to tell me anything and that I need to cancel the order since I asked to cancel. I reminded them of our emails where they said they would not send out a broken watch. Finally Chrono24 did what they always do, the right thing and canceled the order and started an inquiry into this seller. Great service Chrono24! This seems like a scam to me and I have since noticed that others on the forums have stated the same thing about this seller. I strongly recommend buyers to avoid this seller.
Comentario del comerciante:
Ask chrono 24 for explanations! They were to blame! They sold the same watch 2 times to 2 different people! It looks like anecdote! But it was reality !!! Watch with Chrono24
Pedido no completado
Valoración de Jutta U. el 15. septiembre 2020
Chronoswiss ...
Comentario del comprador:
Sehr lange Reaktionszeiten, 2 Wochen nach Bezahlung kam Info, dass Original-Box nicht vorliegt (diese war in der Beschreibung abgebildet und gelistet!). Der Händler hat die vorgeschlagene Preisreduzierung nicht akzeptiert. Daraufhin vom Vertrag zurück getreten.
Comentario del comerciante:
Obwohl ich im Urlaub war und immer auf Ihre Mails geantwortet habe ... kam ich in Lissabon an und hatte eine unangenehme Überraschung, als ich eine Flut im Schließfach hatte, in der ich einen sehr großen Verlust erlitt ... Sie waren nicht verständlich. 1. Bevor ich die Uhr schickte, erklärte ich, was passiert ist. 2. Sie waren mit meinem Verlust nicht verständlich ... 3. Sie haben versucht, die Situation auszunutzen und den Preis zu senken. 4. Ich habe sogar vorgeschlagen, eine Bobben-Luxusbox (395 €) anzubieten, also habe ich akzeptiert, wenn ich dabei war Sein Platz sah die verschiedenen Dinge ... wenn die Person einen solchen Verlust hatte und trotzdem versuchte, 200 € von der Uhr zu nehmen? Ich finde das sehr unklug und menschlich ... besonders in dunklen Zeiten, in denen wir menschlicher sein sollten ... aber die Uhr war großartig, hat alle Tests bestanden und hatte seine Dokumente ... Moral der Geschichte, nicht jeder hat Herz und hat keine Möglichkeit, eine Situation wie diese zu verstehen ...
Pedido no completado
Valoración de Koue Y. el 26. mayo 2020
Patek Philippe ...
Comentario del comprador:
Nightmare. One of the very worst ecommerce experiences I've ever had. His first reply was ignorant and insulting, "Hey man, you think..." His second was horrifically rude. Chrono24 emailed me twice, each time saying that they had contacted this dealer "many times." That means many, many times he ignored Chrono24 about shipping. He never shipped the watch, but did lie to Chrono24 about it. He told them it had been shipped, when only the label had been created. He finally just told me that he would not ship the watch. If there would be difficulties in shipping to the US, shouldn't this international dealer been aware of them? Other shipments from the EU at that time arrived within two weeks, and one from Japan in eight days. Covid-19 was/is everywhere.
Comentario del comerciante:
My dear, what you say does not make sense ... I think you have not seriously experienced the problem that there was and still exists with Coronavirus! You think yourself immortal is that others are magicians to serve you !! 1.Everything was and still is closed to Portugal ... 2. The Fedex company does not transport gold watches, anything precious metals ... 3.Fedex does not insure gold watches ... 4.Fedex Portugal is not responsible for the delay of orders ... We send a watch in steel for the USA and until today it still hasn't arrived and disappeared ...
Comentario del comprador:
He didnt have the watch i have bought…